Uile-Bheist is dedicated to ensuring that all guests are provided with comfortable facilities and are made to feel welcome.
Our commitment to accessibility is rooted in our core values and culture, and we are proud to be a disability-committed employer.
We recognise that Uile-Bheist is situated within a conservation area, and we strive to balance preserving our environment and history while making our facilities accessible to everyone.
Our trained staff can assist guests who may be visually impaired and guide them through the facilities. Uile-Bheist is dog-friendly, and guide dogs are welcome in all areas.
As the first-floor level is part of our production level, it has a partially grated top to enable the movement of products. Please inform us if you are bringing a guide dog so we can lay down our protective flooring.
Deaf or Hearing Impaired.
At Uile-Bheist, we have installed hearing loops to ensure that guests who are Deaf or hard of hearing can enjoy their visit with ease.
Our hearing loops are designed to transmit audio directly to hearing aids or cochlear implants, providing clear and crisp sound quality.
We are committed to creating an inclusive environment and ensuring all our guests have an enjoyable and comfortable experience at our establishment.
We welcome assistance or therapy dogs in all areas of Uile-Bheist, and we ask that you inform us before your tour so that we can prepare our production level with protective flooring.
For guests with mobility issues who can walk with support, we have trained staff who can assist during tours. Our taproom and energy centre are located on the ground level, and our production centre can be viewed through windows directly from the tap room.
Our staircase has a secure wooden handrail, and the steps are wide. Our staff can provide support as required to reach our first-floor production level.
For guests in wheelchairs, an accessibility lift will be installed in 2023/2024. Due to COVID-19, this installation was delayed, and as such, part of each tour that requires going to the first level will be done virtually using an immersive VR experience from the 1st of May. All tastings are completed in our taproom.
Personal Emergency Evacuation Plan (PEEP) forms for guests with a disability.
In the improbable event of an evacuation, we ask that you complete a Personal Emergency Evacuation Plan (PEEP) on check-in for a tour. A PEEP determines the evacuation procedures for guests with a disability, including mobility issues, hearing, visual impairment, or learning difficulties. The plan allows us to ensure that staff and guests understand their role with a straightforward course of action should an evacuation be required, along with named staff who will help.
If you require any further information relating to accessibility of the Hotel, please do not hesitate to contact us by phone: 01463234308 or email email@example.com